Post by Lucy Pfeffa
Shit Touchers at AT&T have screwed up my email. I'm testing to see if
they've also slammed my newsgroups.
Note: I'll be moving to Comcast on Jan 3rd.
Moving from AT&T to Comcast is like jumping from the frying pan into the
fire. Comcast has truly terrible customer service unless you are somehow
fortunate enough to get past the level 1 "techs" to someone who has both
a clue and the power to make things happen. Not too long ago, I was
without both cable and internet service for a month (yes, an entire
month) until I was able to get the attention of one of the
aforementioned enclued and empowered individuals. If everyone in the
company was as competent and conscientious as the guy I dealt with, then
you wouldn't ever see any complaints from pissed-off Comcast customers.
Unfortunately, they're not.
If AT&T U-Verse is available in your neighborhood, you should seriously
consider that. 200-300 channels, DVR, internet service at varying speed
levels, and phone service, all for cheaper than what the average Comcast
customer is paying for cable and internet alone. I've yet to meet a
dissatisfied U-Verse customer, and if it had been available in my area
I'd have dropped Comcast like a flaming bag of dogshit after the first
week that my service was out.